UVA Services

Meeting your needs.

Located at the heart of U.Va.’s historic Grounds and adjacent to Jefferson’s famed Lawn, graduate students at the Batten School benefit from the University’s full range of offerings and rich tradition of student engagement.

  • Award-winning workout facilities
  • Diverse cutural and social resources
  • Top notch health care

University Resources

Cavalier Advantage Program (Observatory Hill Dining Hall, 982-5735, www.virginia.edu/cavalieradvantage)
This program allows students to use their University ID card to pay for University provided services. The Cavalier Advantage account is activated by making a deposit. Funds can be added by visiting the website and making an on-line deposit; by visiting or contacting the Cavalier Advantage Office; and by visiting the UVa Bookstore or TJ’s Locker. Deposits can also be made at one of the seven cash deposit machines located Grounds-wide. Cavalier Advantage is accepted at University dining locations; bookstore Locations; laundry, vending and copy machines; and a variety of other services on-grounds. For additional information, visit the website or contact the Cavalier Advantage Office.

Cavalier Computers (Bookstore Branch: Fourth Floor, Central Grounds Parking Garage, 924-3475; Hospital Branch: 1222 Lee Street, 924-4600;www.cavcomp.virginia.edu)
A division of the University of Virginia Bookstore, Cavalier Computers is dedicated to supporting information technology at the University by providing students, faculty, departments, and staff with high-quality, educationally-priced computer hardware and software, along with outstanding customer support. Offering computers from Apple, Dell, Gateway, IBM, Sony, Compaq & Toshiba, as well as printers from Epson and Hewlett Packard Cavalier Computers is an active participant in U.Va.’s Desktop Computing Initiative (DCI); it is the sole provider of net-ready computers configured to meet all U.Va. DCI established standards. Cavalier Computers services all equipment that it sells, and its service personnel are factory trained and authorized. In tandem with ITC, Cavalier also provides user support on all equipment it sells.

Center for Alcohol and Substance Education (2400 Old Ivy Road, Suite C, 924-5276, www.virginia.edu/case).
The Center for Alcohol and Substance Education (CASE) provides the University community with educational activities and prevention programs related to substance abuse concerns. By supporting peer education, providing outreach, consultation and group classes, CASE aims to increase knowledge and awareness of alcohol, tobacco and other drug issues and decrease the adverse consequences associated with hazardous drinking and illegal drug use among U.Va. students.

Harrison Bowne “Tersh” Smith, Jr. Memorial Center for Counseling and Psychological Services (CAPS) The center provides a broad and comprehensive range of psychological services: psychological and psychiatric assessment, referral, individual and group psychotherapy, psychiatric medication consultation, 24-hour on-call crisis consultation, emergency walk-in and crisis intervention, and consultation to administrators, faculty, students, families, and allied professionals. A substance abuse clinician provides consultation and referral to students concerned about their use of alcohol and other drugs. CAPS provides suicide prevention programming and outreach to numerous faculty and student organizations. For an appointment, call the center from 8:00 a.m. to 5:00 p.m. at 924-5556. For an after-hours emergency, call 972-7004. As with all other clinical services at Student Health, CAPS abides by laws regulating confidentiality.

HELP Line (A Program of Madison House, 295-TALK,www.madisonhouse.org).
Individuals use this service to speak with trained volunteers who are non-directive, non-judgmental, confidential, and empathic listeners. Referrals to professional and long-term assistance are available. The hotline operates during most of the academic year, 24 hours a day.

International Studies Office (ISO) The ISO is a University-wide resource that supports the University’s international mission by developing and coordinating activities and services designed to create and enhance a globally aware, culturally diverse education and research environment. The area of international studies is crucial to the fulfillment of Thomas Jefferson’s vision of UVa as a symbol of superior intellectual enterprise and accomplishment for women and men around the world.

The International Students and Scholars Program (ISSP) strives to address the unique needs of the international student and scholar community, including cultural, social, educational as well as legal issues in regard to their immigration status. Additionally, the ISSP administers the F and J visa programs on behalf of the University. ISSP supports all students, researchers, faculty, and official short-term visitors who are neither citizens nor permanent residents of the U.S. by:

  • Certifying eligible internationals for participation in the above mentioned visa programs
  • Advising on matters related to acquiring and maintaining legal presence in the U.S.
  • Supporting transition to American society and culture
  • Offering guidance on policies and procedures
  • Providing assistance for crisis intervention

ISSP collaborates with University divisions and departments by informing them of the complex and frequently changing U.S. immigration laws and regulations. The ISSP’s comprehensive website includes information and forms for international students, scholars, and international employees, as well as information for departmental use: www.virginia.edu/iso/issp.
The Lorna Sundberg International Center

Intramural-Recreational Sports (924-3791, Fax: 924-3858,www.virginia.edu/ims)
Intramural-Recreational Sports provides comprehensive recreation facilities seven days a week with a variety of programs to meet the needs of students, faculty, staff and their families. Programs include competitive intramural sports leagues and tournaments; fitness programs such as group exercise classes, yoga, weight training workshops, personal training services, massage therapy and fitness assessments; recreation instruction in aquatics, racquet sports, martial arts, dance, First Aid and CPR; outdoor trips and workshops such as horseback riding, kayaking, rock climbing, fly fishing and caving; experiential learning and training programs; youth sports instruction and summer day camp for children; and approximately 70 student-organized club sports.

Facilities include the Aquatic & Fitness Center, Slaughter Recreation Center, Memorial Gymnasium, North Grounds Recreation Center, Outdoor Recreation Center, Snyder Tennis Center, The Park, Dell outdoor tennis/basketball courts and numerous outdoor playing fields. Together, these facilities house cardiovascular and strength training equipment; basketball, volleyball, squash, racquetball, handball and wallyball courts; indoor running tracks; swimming pool, whirlpool and sauna; multi-purpose rooms, showers and locker rooms; an outdoor equipment rental center and resource library.

Full-time University students are eligible to use facilities and register for programs using their student I.D. card. Student spouses must purchase a recreation membership in order to participate. Recreation memberships may be purchased in person, by mail, or by fax at the Intramural-Recreational Sports Business Office located in the Aquatic & Fitness Center, Monday-Friday, from 8:00 a.m. to 5:30 p.m.

Learning Needs and Evaluation Center (LNEC) The Learning Needs and Evaluation Center (LNEC) provides a range of services to students with disabilities. Such disabilities may include, but are not limited to, vision, hearing, or mobility impairments, or impairment related to a learning, attention, or psychiatric disorder. The LNEC coordinates disability accommodations such as alternate text formats for course material, peer note-taking, extended time for tests, sign language and other interpreting, and housing arrangements. Preliminary evaluation of academic difficulties as well as other services are available. Students with disabilities must submit appropriate documentation in support of a request for accommodations. Additional information is available on the LNEC’s website:www.virginia.edu/studenthealth/lnec.html. The LNEC can be contacted by calling 243-5180/voice or 243-5189/TTY, or by fax at 243-5188.

LGBT Resource Center (Newcomb Hall Room 435,www.virginia.edu/deanofstudents/lgbt/) Located in the center of Grounds, the Resource Center is both a physical space and a programming center for the university. Whether you’re questioning, coming out, queer, or an ally, the Resource Center has something for you.

Lorna Sundberg International Center The IC offers programs and services to enhance the experience of U.Va.’s international undergraduate and graduate students, research scholars, faculty and families; and opportunities for intercultural exchange and enrichment for members of the University and the greater Charlottesville and Albemarle communities. Since its founding in 1972, the International Center has promoted inter-cultural awareness and respect by providing a comfortable environment for the sharing of cultures. The IC is also able to provide lodgings to short-term international visitors to U.Va. as it is an elegant early 20th century former residence.

Newcomb Hall/University Programs Council (Newcomb Hall, 924-3329, www.virginia.edu/newcomb).
Located centrally on the Grounds, Newcomb Hall is the community center for students, faculty, staff, and guests of the University. Newcomb Hall provides a lively and comfortable atmosphere for many services and events that are an essential part of University life. Newcomb is the hub for student activities, and ithouses several offices that provide a range of cultural, social, and recreational programs.

Office of African-American Affairs (Luther P. Jackson House, 4 Dawson’s Row, 924-7923, www.virginia.edu/oaaa). The mission of the Office of African-American Affairs is to assist the University in providing a welcoming environment and programming for African-American students so these students can achieve their educational goals and objectives. To this end, the office works in partnership with Student Affairs’ units, association deans in the College of Arts and Sciences and other Schools, and academic departments to create and foster a collaborative and successful University-wide mission.

Office of Equal Opportunity Programs (Washington Hall, East Range; 924-3200, www.virginia.edu/eop)
This office is both an administrative unit of, and a resource center for, the University community. While the EOP develops policies and procedures, it also provides leadership, coordination, and oversight of the University’s equal opportunity and affirmative action initiatives. The University prohibits discrimination on the basis of age, color, disability, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, or veteran status. Students who believe that they have been discriminated against because of their status as listed above, or who have questions about prohibited conduct, are welcome to visit or call the office. Although the staff is always available to answer questions or provide information, appointments are recommended in order to better serve students’ needs.

Office of the University of Virginia Dean of Students(Peabody Hall, Second Floor, 924-7133,www.virginia.edu/deanofstudents).
The Office of the Dean of Students works with individual students, student groups, families, and faculty members to provide information, advice, counsel, and assistance in solving problems. Within the Peabody Hall office are assistant and associate deans who provide outreach and advising for Asian and Asian Pacific American students, Hispanic/Latino students, lesbian, gay, bisexual, transgender, and questioning students, and who also support a range of student ethnic and cultural groups and organizations. In addition, the Peabody Hall office provides support services for students who have been the victim of a sexual assault (including intake of complaints to be heard by the Sexual Assault Board).

Office of the Vice President and Chief Student Affairs Officer (The Rotunda, SW Wing, 924-7984,www.virginia.edu/vpsa). This office provides administrative leadership and shapes the U.Va. student experience by supporting and complementing the academic and service mission of the University. The office seeks to expand the intellectual, social, and cultural horizons of the student body through a broad range of support services and programs that parallel the University’s formal academic curriculum.

Student Identification Card (University I.D. Card Office, Observatory Hill Dining Hall, 924-4508;www.virginia.edu/idoffice)
Each student enrolled in a degree program at the University (except through the School of Continuing and Professional Studies) is entitled to receive a student identification card. The privileges associated with this card depend on the amount of tuition and fees paid. Full-paying tuition and fee students receive all benefits, including circulation privileges at the libraries, use of Student Health facilities, access to recreational facilities, charge privileges at the University Bookstore, admission to football games and eligibility to purchase student guest tickets, passage on University transit, access to Student Legal Services, and a supply of ARTS$.

Students are provided one I.D. card at no charge, usually during orientation. Lost, damaged, or stolen cards can be replaced at the ID Card Office in the Observatory Hill Dining Hall weekdays between 8:00 a.m. and 5:00 p.m. for a fee of $15, which may be paid using cash, check, or Cavalier Advantage.

Student Legal Services Program (Newcomb Hall, Room 460, 924-7524, www.student.virginia.edu/~stud-leg). Legal counsel is available through this office to those students who pay the student activities fee. One lawyer and an administrative assistant, supported by student clerks and interns, assist students with a variety of civil and criminal legal matters, including contracts, criminal/traffic, consumer, uncontested divorce, landlord/tenant, name change, non-profit organizations, and wills. The program also provides referrals for matters it does not handle (e.g., bankruptcy, estates, immigration, real estate, personal injury, tax). The initial consultation is free, and subsequent fees are very low. The office does not offer any advice regarding conflicts between University students, nor in matters involving the University or the Commonwealth of Virginia.

Student Health (Elson Student Health Center, 400 Brandon Avenue, www.virginia.edu/studenthealth). Student Health provides outpatient care in general medicine, gynecology, and counseling and psychological services to enrolled students. Confidentiality is strictly observed, consistent with applicable law. When necessary, students are referred for specialty services and hospitalization. Through its Office of Health Promotion, the professional staff and Peer Health Educators of Student Health provide education and support programs within the center and on Grounds.

Student Health is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, and from 8:30 a.m. to Noon on Saturday. Hours vary during breaks and summer session. Clinicians are seen by appointment. When Student Health is closed, telephone consultation is available for urgent advice and health questions (call 972-7004). The University of Virginia Hospital Emergency Room will provide emergency treatment.

Students with Disabilities (243-5180/Voice or 243-5189/TTY, Fax: 243-5188,http://www.virginia.edu/studenthealth/lnec.html). Students who have physical, learning or psychiatric disabilities that may require reasonable accommodation at the University should contact the Learning Needs and Evaluation Center (LNEC) in the Department of Student Health. Such disabilities may include, but are not limited to, vision, hearing, or mobility impairments, or impairment related to a learning, attention or psychiatric disorder. The LNEC coordinates disability accommodations such as alternate text formats for course material, peer note-taking, extended time for tests, sign language and other interpreting, and housing arrangements. Preliminary evaluation of academic difficulties as well as other services is also available. It is the student’s responsibility to notify the University of the need for accommodations, and students must submit appropriate documentation in support of a request for accommodations. All accommodation requests should be submitted in a timely manner, preferably before the semester begins, or not later than three weeks into the semester. Specific deadlines for certain types of accommodation requests are posted on the LNEC Web site each term; however, every request is reviewed on a case-by-case basis. For requests involving on-Grounds housing, appropriate deadlines within the Housing office also should be met. For more specific information about services and policies, including guidelines and forms for documentation, see the LNEC website at www.virginia.edu/studenthealt/lnec.html.

University Career Services (Bryant Hall at Scott Stadium, 924-8900, http://www.career.virginia.edu/). The primary mission of this office is to ensure that U.Va. students achieve their career-related goals, whether those goals are to continue their education, secure employment, or some combination of the two. UCS accomplishes this mission by providing a variety of programs and services designed to help students explore career options, identify important career-decision-making processes, experience future work environments, learn effective job-searching strategies, plan for the graduate and/or professional school application process, and make connections with employers.

University Child Development Center (Copeley Road, 293-6110, www.virginia.edu/childdevelopmentcenter) Child care services for faculty, staff, and students are available at the Child Development Center. Information on rates and the eligibility priority system can be obtained from the Center’s Director or the website.

University Ombudsman (Washington Hall, East Range; 924-7819; www.virginia.edu/eop/ombudsman) The ombudsman is a confidential resource available to assist students with unresolved problems or complaints. The Ombudsman assists in identifying University resources or departments that address specific problems or concerns; explains University policies or procedures; and aids in resolving problems or complaints through inquiries or other informal means. The goal of the Ombudsman is to see that all members of the University are treated fairly.

University of Virginia Bookstore (Fourth Floor, Central Grounds Parking Garage, 924-3721,www.bookstore.virginia.edu) Owned and operated by the University, the University of Virginia Bookstore is the primary source of new and used textbooks and custom-published course materials for all classes. Its general book department features the most extensive selection of academic and scholarly works in the area, as well as popular fiction and non-fiction, bestsellers, travel, and children’s books. The Bookshop also offers an out-of-print search service and a complimentary special order service for those books not normally in its inventory. All students qualify for free membership in its Frequent Reader’s Club: purchase 10 books from The Bookshop and receive a $5 discount on the next purchase. The Bookshop discounts BookSense Bestsellers (20%), staff recommendations (10%), and all titles in its New Fiction and New Non-Fiction sections (10%). Hours of operation during the school year are 8:30 a.m. to 7:00 p.m., Monday through Friday; 10:00 a.m. to 6:00 p.m., Saturday; and 11:00 a.m. to 6:00 p.m., Sunday. A calendar of store events and hours is available on-line.

Women’s Center University of Virginia Women’s Center educates U.Va. students in how to create change in self, community, and the world by providing programs and services that advocate gender equity. The Women’s Center’s mission is education, in the broad sense that Thomas Jefferson envisioned it: the Center teaches students how to create powerful and positive change, in themselves, in their communities, and in their world. This University tradition has been supported by the Women’s Center since its founding in 1989.